SHOPUS Customer Data Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

When and What personal information do we collect from the people that visit our website and what is the purpose of collected data?

When registering on our site you may be asked to enter your name, email address, mailing address and phone number. The data is used as customer's identity on our website and for delivering our services.

When placing an order, data regarding the product type, quantity and cost is collected. This data is utilized for processing transactions, fulfilling customer's orders and generating invoices.

When browsing products, data of recently visited products is stored for providing better and personalized customer experience in terms of suggestions of products and services.

All email conversations with our customer support representatives are stored for a period of one year. This data may be utilized for addressing customer's queries, problems or complains regarding their account or orders.


How can users request deletion of their data?

If at any time you wish to delete your account along with all your data, login to your account, go to the 'Account' page and click on the 'Delete Account' button at the bottom right corner of the page.  


How do we protect visitor information?

We do not use vulnerability scanning and/or scanning to PCI standards.
We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:
       Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the user's experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. (Click here)

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
       Remarketing with Google AdSense
       Google Display Network Impression Reporting
       Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.


According to Privacy Protection Act we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:
       On our Privacy Policy Page
Users are able to change their personal information:
       By logging in to their account


How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking


Children Online Privacy Policy

When it comes to the collection of personal information from children under 13, we put parents in control.

We do not specifically market to children under 13.


Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.


In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in-site notification
       Within 1 business day

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


SPAM Policy

Our SPAM policy sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and enforces it to prevent violations.

We collect your email address in order to:
       Process orders and to send information and updates pertaining to orders.
       We may also send you additional information related to your product and/or service.

To prevent SPAM we agree to the following:
       NOT use false or misleading subjects or email addresses.
       Identify the message as an advertisement in some reasonable way.
       Include the physical address of our business or site headquarters.
       Monitor third-party email marketing services for compliance, if one is used.
       Honor opt-out/unsubscribe requests quickly.
       Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
info@shopus.pk and we will promptly remove you from ALL correspondence.


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

https://shopus.pk
House 65, Ground Floor, Street 10, E-11/1, Islamabad, Pakistan
+92-51-8747444
+92-3202-746787 WhatsApp (Messages only)
Customer support timings: Mon - Fri 11am - 6pm
info@shopus.pk

Last Edited on 2021-10-05